"85% of on-hold customers will stay on the line if they hear music and messaging."

- Teleconnect Magazine

"A staggering 84% of callers prefer on-hold messaging to other options."

- North American Telecommunications Association

"16.2% of callers make a purchase as a result of something they heard on hold."

- Maximarketing, an independent research firm

You work so hard to cultivate customers — why risk losing them to telephone hang-ups? When you make a customer wait on hold with only silence for company, research indicates most will hang up.

A telephone music and messaging program from Sound Products shows your callers they are still connected. It relaxes and entertains callers. It can convey pertinent marketing information and reinforce your company image.

Sound Products has the valuable resources and expertise you need to create an effective on-hold program including flexible equipment and message production options. We provide one-stop shopping, including on-hold messaging scripts, voice talent and production. And with such a captive audience waiting, you'll get outstanding returns at a very low cost. You can choose from a variety of quality music formats and voice talent to create just the right sound to fit your image. Music is combined with personal messages to market important services to your callers.

Set a professional tone with your clients with an on-hold program from a company in tune with your needs.

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